All shipping charges are for estimation purposes only.

All items will be shipped via TIKI / JNE.

Delivery time is Monday to Friday
 (before 2.00 pm). We are off on Saturdays, Sundays, Eve of Public Holidays & Public Holidays.

Please do not hesitate to contact us for your shipping receipt number.

Items lost/broken/damages during shipping is NOT our responsibility. Before orders are dispatched, we will make sure all items are packed nicely to ensure its freshness and security. Any damage is most likely caused by the courier service. Please always check package conditions before receiving.

Food Artiste is not responsible for any delays caused by destination courier processes.

Please kindly inform us if you have received your order. If we do not receive any confirmation within one week of delivery, we will assume that you have received your order in good condition. Any claim made beyond that point will not be our responsibilities anymore.

Terms and Conditions

If you have questions or complaints, please send an email to info@foodartiste.com 
or SMS to 081 320 000 306 Including your name and location (e.g. Mrs. Naomi, Surabaya)

Feel free to ask.
 
Once order is finalized. There is NO cancellation or change of items. Any changes will be considered as a NEW order.
 
Please read all item’s descriptions & details, all information is already given and clearly stated.
 
We will confirm your order and the payment details.
 
Payments will be made via BCA / Mandiri Bank.
 
Once paid, please confirm to us your payment details by going to "Confirm Payment" OR,
send us and SMS with name & amount and include the following details:
Name | Address | City | Post Code | Phone No
 
Items will be shipped out within 1 working day or sooner, after we’ve received your payment confirmation.
 
ITEM SOLD IS NOT EXCHANGEABLE AND NOT REFUNDABLE!!
 
Prices stated is NETT and NOT include shipping cost.
 
By shopping with us, you agree with all our terms and conditions.

Contact Us (WA +6582453625) (Mon - Fri 8 - 5)

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